See our Shipping Policy

You can! Click HERE
Update: Most packages are arriving faster than standard shipping times now.

If the above period has passed and you have not received anything, please contact us via our contact form. We will find out what is wrong with your order.

Habitat has created a universal sizing system that aims to provide a unique reference for all countries. You can easily spot the best size for you by referring to our Size Guide that provides a conversion table to all major country size systems.

The Size Guide is conveniently available on the page of each product.

If you are unable to find the info required, feel free to Send an Email.

Would you like to exchange or return a product?
Always first send an email to miwaofficial.hello@gmail.com

• First read the return conditions here.
• Subject: Return [order number] + [name] please include in the email your details and the reason for the return/exchange.

We will help you within 24 hours.

To keep our prices as attractive and low as possible, returns to our warehouse in Asia are at the customer's own expense.
Please refer to the website of the respective courier you wish to ship with for more information on exact prices.

There is always a 30-day return period. The return period starts the day you receive the item.
You can only return the item if:
● The return period has not yet expired
● The product is in its original packaging and all labels are still on it
● The product has not yet been used
● The product should always be returned with a track & trace number that needs to be shared with us
● Return costs are at the buyer's expense, see headline 'what are the costs of returning'
● Once we have received and inspected your return, we will let you know if the refund is approved or not. If approved, you will be automatically refunded via your original payment method. Please note that it may take some days for your back or credit card company to process and post the refund.
● Products such as lingerie, pantyhose, pajamas and personal care products are not covered by the right of return. The reason for this is hygiene. These will not be accepted and processed.

Always contact us first by email for return instructions beforehand.

Contact us at miwaofficial.hello@gmail.com

On the official miwa-australia.com website, you always enjoy the privilege of 100% secure payments via our SSL-secured payment connection.

SECURE PAYMENT METHODS:

You can pay with PayPal, Maestro, VISA, Mastercard, AMEX, UnionPay, Google Pay, Apple Pay and Shop Pay.

That is not the intention, did you check your spam folder?

You can always contact us using the contact form. We will help you quickly!

Yes, we provide free shipping to all customers in Australia.